Contractor Dispatch
SMS Terms & Conditions
1. The program
Contractor Dispatch is a maintenance-dispatch service operated by Contractor Dispatch, Healdsburg, California ("we", "us"). When you report a problem at a property we manage or coordinate for — by text, email, phone, or the web — our dispatcher may text you about that request: clarifying questions, which contractor the request was sent to, scheduling and arrival information, status updates, and confirmation when the work is done. We also text contractors in our directory about job offers, scheduling, and updates on work they have accepted.
2. How you opt in
You consent to receive these text messages by doing any of the following: texting START (or JOIN or YES) to (707) 385-5406; entering your mobile number and checking the consent box at dispatch.mothershipart.com/text-updates and then replying YES to the confirmation text; or texting a maintenance request to (707) 385-5406, which begins a conversation you started. Consent is not a condition of purchasing any goods or services, or of receiving maintenance.
3. Message frequency
Message frequency varies with your requests. A typical maintenance request generates between 2 and 10 text messages over its life. When you have no open request, you will receive no messages other than a reply to something you send us.
4. Cost
Message and data rates may apply. Charges are billed by your wireless carrier according to your plan. We do not charge for the messages themselves.
5. How to cancel
Reply STOP (or END, CANCEL, UNSUBSCRIBE, or QUIT) to any message at any time. You will receive one final text confirming you have been unsubscribed, and no further messages. To rejoin, text START to (707) 385-5406.
6. How to get help
Reply HELP to any message, email a3harris@gmail.com, or call (707) 385-5406.
7. Carriers
Supported carriers include AT&T, T-Mobile, Verizon, and most other US carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and to the transmission limitations of text messaging.
8. Your responsibilities
You confirm that you are the owner or authorized user of the mobile number you provide and that you are at least 18 years old. If you change or give up your number, please reply STOP first or tell us so we do not text the number's next owner.
9. Privacy
How we handle your number and the information you send us is described in our Privacy Policy. In short: we do not sell, rent, or share your mobile number or your text-message consent with any third party for their own marketing.
10. Changes
We may update these terms from time to time. The current version is always at dispatch.mothershipart.com/terms, with the effective date at the top.